BRADAR excels in quality products and customer support. Its replacement policy is totally focused on customer satisfaction by meeting the specifications of the desired products.

Our after-sales support includes:

  • Full assistance during the implementation of the system;
  • Training "hands on" in the products utilization;
  • Documentation, technical guide and instructional materials;
  • Technical support;
  • Replacement parts in stock.

In the case of military products, BRADAR offers spare parts, tools, equipment and maintenance training to the level of the third level maintenance. To higher levels, usually BRADAR offers its facilities for items repair or reconditioning when necessary.

 

Warranty

BRADAR warrants its products and services are impeccable as the design, components and manufacturing, and that complies with all established specifications.

To validate the above statement, BRADAR undertakes to examine any request, within a period of 12 months from the closing date of the product or service. If the complaint is well founded, the product is returned for repair at no cost. BRADAR can also perform repairs on customer premises directly.

For services, the correction of any flaws will be executed by agreement with the client.